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Job Title: Sr. Analyst, OMS and Omni Channel Solution GC, IT
Location: Shanghai
Report to: Senior Manager, Omni Solution IT
Primary Purpose: The Sr Analyst, Sr. Analyst, OMS and Omni Channel Solution GC, IT is responsible for project delivery and operation support in regards to OMS and Omni channel solutions. The person will bring value to the team with deep understanding of system solutions technical design, business processes, requirement and its priorities, and continuous improvement to these processes.
The successful individual will leverage their proficiency in IT to...
- Being the application owner of OMS and Omni channel solutions to govern the application roadmap in relates to all changes and enhancements
- Contribute to the development of the OMS (Mid-end system) strategy and product roadmap, aligned to company key strategic pillars.
- Work with business, technical, digital, TPs and other internal work streams: such as supply chain, Finance team, to understand the requirements & carry out the analysis of impact on deliver the design solutions for the OMS (Mid-end), and ensure there are sufficient user stories that have been refined and estimated by the team for upcoming sprints
- Understand and keep up to date with emerging Ecommerce/OMS, omni-channel initiatives & related technologies, new change/release from the marketplaces, trends and innovative solutions being implemented across the industry, particularly China-specific solutions.
- Analyze, design, testing and hands-on maintenance & support for OMS, Omni channel solutions and with its associated systems such as Ecomm websites, market places PIM/DAM, ERP, WMS, payment gateway, E-invoice, Analytics, Social Media, databases, etc.
- Partner with cross functional teams to understand business requests, document and translate the business requirements into system solutions
- Proactively find opportunities to improve operation processes (across IT and functional departments)
- Execute system enhancements and new systems through the project life cycle leveraging both internal and external resources
- Ensures deliverables such as Project Charter, Business Requirement, Functional / Technical design, configuring systems, providing guidance to developers, system testing, coordinating user testing, preparation of training / user manuals, deployment and post-implementation support
- Collaborate across Tapestry IT teams to improve and maintain systems to ensure consistency and compliance (SOX / PCI-DSS)
The accomplished individual will possess... [Skills – delete before posting]
- Bachelor’s degree
- Minimum 5-7 years of experience in a similar role with proven track record in delivering OMS/Omni channel projects, enhancements and on-going system maintenance across range of digital technologies
- Deep understanding of China specific OMS and Omni channel solutions design
- Experience delivering market place integration, Omni channel solutions delivery in China
- Experience working under multi-brands are desired
- Experience and knowledge with WeChat Eco systems, HTML5, web services integration and web technologies (Javascript, CSS, SQL, Java, CDN, etc.)
- Strong communication and facilitation skills in English (and Chinese, Japanese and Korean are plus)
- Experiences in partnering with business clients, vendors and across functional IT teams to design and implement systems solutions
- Adaptable and flexible person who has strong sense of responsibility with ability to manage one’s own time effectively and to prioritize wide range of simultaneous tasks
- Committed, innovative and positive thinker on getting things done
- Must be energetic and detailed oriented person with high standards of quality
An outstanding professional will have...
- The degree of complexity in problem solving will range from low to high depending on the project. This individual will eventually become the system lead and therefore needs to be comfortable with technical decision making. In addition, individual will be able to look to peers, seniors and management for problem solving and decision-making direction. This role will require a good amount of applying creative thinking along with system knowledge to solve technical issues.
Our Competencies for All Employees
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. - Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/
Our Competencies for All Employees
- Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
- Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/
